Refund policy

Returns are not acceptable.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong thing so that we can evaluate the issue and make it right. We are not responsible for any grinder damage due to rocks, green coffee, or any object found inside the coffee bag. 

Exceptions / non-returnable items
Certain types of items cannot be returned like custom products (such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, gift cards or any product.

Exchanges
No exchanges are acceptable. 

Refunds
Refunds are not acceptable on correctly dispatched orders. 

Contact Us

Support: Monday-Friday(8:00 am - 5:00 pm EST)

Contact Respond: 4 hours 

Contact Number: +1 443-425-7968

Contact Email: info@semillacoffeeroasters.com

Address: 6 Altimeter Ct b, Middle River, MD 21220, United States